Information
As a small, hands‑on business, we take great pride in delivering excellent service with every sharpening job we complete. Your experience matters to us, and we’re always looking for ways to improve. If you have suggestions about our service or ideas to enhance our website, we genuinely welcome your feedback. It helps us grow and continue offering the quality and care you expect from us
Frequently asked questions
What items do you sharpen?
We specialise in clipper blades, grooming scissors, hairdressing scissors, and a range of household scissors.
If you’re unsure whether we can sharpen your item, please feel free to ask.
How do I send my items to you?
After placing your order, package your equipment securely and post it to the address provided in your order confirmation email.
How Long does sharpening takes?
Turnaround times vary depending on workload, but we aim to complete most sharpening jobs promptly within 1-3 days. We’ll notify you as soon as your items are ready.
Do you offer returns or guarantees?
We stand by the quality of our work. If you have any concerns about the sharpening results, contact us and we’ll work with you to make it right.
Do you sharpen for professionals?
Absolutely. We work with groomers and pet salons. (my wife being the most critical groomer who rely on precision tools)
How do I book a sharpening service?
Simply select the items you want sharpened, add them to your cart, update the quantities, and complete checkout. You can place an order with or without creating an account.
When do I pay?
Final payment is requested once sharpening is complete. Your items will be shipped back to you after payment is received
What if my scissors or blades are damaged?
We can often restore tools that are dull, misaligned, or lightly damaged. If we receive an item that cannot be safely or effectively sharpened, we’ll contact you before proceeding
How should I package my items for shipping?
Wrap each item securely to prevent movement or damage during transit. Using bubble wrap or protective sleeves is recommended.
Can I give feedback on your service?
Yes, please. As a small business, we take pride in offering excellent service and we’re always looking for ways to improve. Your feedback—about our sharpening, communication, or even our website—is genuinely appreciated
Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.